Disaster Relief FAQs for weather impacted residents

If you were affected by the recent severe flooding and tornadoes in Bucks County we have compiled a list of the most relevant resources to guide you. Please click below for more information.

We will try to keep this information as up to date as possible.

**Bucks County Homeowners: If you still need help following the July 12 floods, let us know ASAP by completing the form at www.uwbucks.org/floodhelp

**If you were impacted by Hurricane Ida, click here for more information about Crisis Cleanup.

I am having a housing crisis and can’t return to my home because of recent weather-related damage.

First, we recommend you see if anyone in your personal network can help. Think about friends, family, people you know from groups, clubs, or your place of worship. Is there anyone you can safely stay with right now?

If you have exhausted all other options, your next step is to call the Bucks County Housing Link at 1-800-810-4434.

You can learn a little more about what to expect from Housing Link here.

All of the Housing Link partners are doing their best to help you as soon as possible. If you have registered with Housing Link, this team is working on your case -- even if you're not getting regular updates.

We understand this is a difficult and frustrating time, but please do your best to be patient.

I contacted my insurance company. They can help, but their offer does not meet my needs or expectations.

If you contact your insurance company but their first offer does not meet your expectations, be prepared to negotiate. If you believe you are being treated unfairly, call the Pennsylvania Insurance Department at 1-877-881-6388.

Be sure to take pictures of damages before making repairs.

Even if you take care of damage yourself and don’t think insurance will come through sometimes there’s recourse later or other resources that may become available.

I am worried about mold, water damage, or other property damage in my home.

If you are a renter concerned about mold, your first step should be to speak to your landlord. If you have questions or if your landlord is not addressing your concern, contact Bucks County Consumer Protection for advice.

If you are a homeowner and need help as the result of the recent flooding, SEPA VOAD may be able to help. It is our regional chapter of Voluntary Organizations Active in Disaster.

They have crews of experienced volunteers moving through our area. Some are helping "muck and gut" homes (this is mostly for homeowners, who can give them permission to enter).

Some VOAD teams are also working on mold remediation for homeowners. There are other teams looking at how to help with mold remediation, too.

If you registered for help with VOAD at the Multi Agency Resource Center hosted at Keystone Elementary, you are already on the list.

If you did not but now need help, please email PJ O’Brien at patricko@uwbucks.orgHe will add you to an ongoing list of people in need of remediation services.

I need help with the cost of home repairs or to replace things lost in the flood.

If you were impacted by the flood, we strongly recommend you investigate whether an SBA Disaster Loan is right for you.

SBA Disaster Loan applications are being accepted for residents affected by the July 12th flooding through the Small Business Administration. These are low-interest loans for longer-term term housing assistance or help with rebuilding or renovating damaged property.

http://pasbdc.org/services/continuity/sba-disaster-loan-information

Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

Applications for disaster relief for those affected by the July 12 flooding are being taken at Bucks County Free Library at 7311 New Falls Road in Bristol Township.

Hours of operation for the SBA Disaster Loan Outreach Center:

  • Wednesday, Aug. 4 – Friday: 9 a.m. – 6 p.m.
  • Saturday, Aug. 7: 10 a.m. – 2 p.m.
  • Sunday, Aug. 8: CLOSED
  • Monday – Wednesday, Aug. 9 – Aug. 11: 9 a.m. – 6 p.m.
  • Thursday, Aug. 12: 9 a.m. to 4 p.m.

The filing deadline to return applications for physical property damage is Sept. 27, 2021. The deadline to return economic injury disaster loan applications is April 29, 2022.

We strongly recommend seeking advice at the Outreach Center if you have any questions or need advice.

How can I get a low-interest SBA disaster loan?

If you were impacted by the flood, we strongly recommend you investigate whether an SBA Disaster Loan is right for you.

SBA Disaster Loan applications are being accepted for residents affected by the July 12th flooding through the Small Business Administration. These are low-interest loans for longer-term term housing assistance or help with rebuilding or renovating damaged property.

http://pasbdc.org/services/continuity/sba-disaster-loan-information

Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure website at https://disasterloan.sba.gov/ela.

Applications for disaster relief for those affected by the July 12 flooding are being taken at Bucks County Free Library at 7311 New Falls Road in Bristol Township.

Hours of operation for the SBA Disaster Loan Outreach Center:

  • Wednesday, Aug. 4 – Friday: 9 a.m. – 6 p.m.
  • Saturday, Aug. 7: 10 a.m. – 2 p.m.
  • Sunday, Aug. 8: CLOSED
  • Monday – Wednesday, Aug. 9 – Aug. 11: 9 a.m. – 6 p.m.
  • Thursday, Aug. 12: 9 a.m. to 4 p.m.

The filing deadline to return applications for physical property damage is Sept. 27, 2021. The deadline to return economic injury disaster loan applications is April 29, 2022.

We strongly recommend seeking advice at the Outreach Center if you have any questions or need advice.

I applied for an SBA loan and did not get it. How do I apply for help from the coordinated Disaster Relief Fund?

The coordinated Disaster Relief Fund will coordinate and complement the work happening at the County of Bucks -- and being managed by other groups.

We will have an application form open soon.

I am not back in a home or apartment yet and I need help with hygiene products or food.

Flood and tornado impacted households are invited to visit our HELP Center in Bristol, PA. There is a wide variety of brand new items, from cleaning supplies and food to towels and hygiene products.

Please email PJ O’Brien at patricko@uwbucks.org for more information about services at the HELP Center.

I am back in my home or in a new place, but need help getting home goods like, linens, bedding, or furniture.

Our HELP Center in Bristol, PA has a wide variety of brand new items, free of charge.

Please email PJ O’Brien at patricko@uwbucks.org for more information about services at the HELP Center.

I am in my home and have cleaned up, but I am struggling financially because of unexpected costs.

You may want to consider shopping at our HELP Center, which is always free for those who need help. If you can get some essential items (laundry detergent, food, hygiene products, cleaning supplies) free of charge, it will help make ends meet.

Please email PJ O’Brien at patricko@uwbucks.org for more information about services at the HELP Center.

I am concerned about a senior who needs assistance. What is available for seniors and where should I refer them?

Seniors who need assistance should contact Bucks County Area Agency on Aging. They can help with information and referrals, nutrition, care management, and legal services.

Please call 267-880-5700 for more information, visit buckscounty.gov/231/Area-Agency-on-Aging-AAA, or Download the BCAAA flyer here.

Someone in my household is in crisis or experiencing mental health issues from the trauma of the storms.

Residents who might be in crisis or coping with mental health issues related to the flooding can call the Bucks County crisis hot line 1-800-499-7455

I need help with something else not listed here.

Contact 2-1-1; Call (211), text your zip code to (898-211) or visit 2-1-1 online at www.pa211.org to connect with a call specialist.

or

Contact the Bucks County HUB at 215-348-6201 or TheHub@buckscounty.org

If you think that we are missing a resource here, email Katie Matarazzo at Katiem@uwbucks.org so she can research the need and/or add the information here.

Where can I get the County of Bucks full resource guide?

Click here to download the resource guide from the Bucks County Division of Human Services

Learn more about the coordinated Disaster Relief Fund here.