WHAT IS THE PECO CUSTOMER RELIEF FUND?
The PECO Customer Relief Fund is a temporary assistance program that helps limited-income PECO residential customers manage energy costs by providing a one-time credit of up to $750 toward their electric and/or natural gas bill. The program is funded by PECO and administered by United Way.
PECO CUSTOMER RELIEF FUND FAQ’s
Applications are submitted online only.
Click here to learn more about the program.
Click here if you are ready to apply.
The program opens March 2, 2026 and will remain open until funds are exhausted.
This is a common issue! After you create and log into your Submittable account, the form does not automatically open a new page — it stays on the same screen or it may loop you back to the top of where you started.
Here’s what to do:
Make sure you are on this page: https://unitedforimpact.submittable.com/submit/331589/peco-customer-relief-fund-2025
Look for the questions shown in the image below — they mark the start of the form.
Scroll all the way down to the bottom of the page.
The application form is embedded on that same page — it may look like nothing changed, but the form has loaded.
If you see a blue Submit button, click it and make sure you are logged in, the page will refresh and you will see these questions.
To qualify, you must:
- Be a current PECO residential electric and/or natural gas customer
- Have a household income at or below 150% of the Federal Poverty Level (FPL)
- Have a past-due balance of any amount on your PECO bill
- Have no theft-of-service charges on your PECO account within the past 12 months
- Receive your own PECO bill separate from your rent statement
See if you are income-eligible here: https://home.mycoverageplan.com/fpl-calculator
Eligible applicants may receive a one-time grant of up to $750, which will be applied directly as a credit on your PECO bill.
To apply for the PECO Customer Relief Fund, you should have the following ready before starting the application:
- PECO account number
- You must be a current PECO electric and/or gas customer
- Proof of income
Acceptable documents may include:- Pay stubs from the last 30 days
- Most recent tax return (first 2 pages of 1040)
- Social Security, unemployment, or public assistance award letters
- Child support or alimony statements
- Photo ID (for the primary account holder)
- Driver’s license, state-issued ID, or passport
- Proof of address
- A recent utility bill, lease, or official mail showing your name and current address
- Your application is reviewed by United Way
- If approved, a credit up to $750 will be applied to your PECO bill
- You’ll get an email update with your status
- If denied, you may be referred to other programs
Approval times vary, but most applicants hear back within a few weeks. Check your email regularly, including spam/junk folders.
Your bill will show a “Customer Relief Fund” credit once applied. This credit will reduce your overall balance.
Yes! You can still apply for:
- CAP (Customer Assistance Program)
- LIHEAP
- MEAF (Matching Energy Assistance Fund)
- LIURP/LEEP (Weatherization & energy-saving programs)
These programs are separate from the Customer Relief Fund. Click here for more information.
If you are a Bucks County resident and need help or have questions, please contact; Nikki Farrior by email at info@uwbucks.org or call 215-949-1660
If you are outside of Bucks, partners serving other counties include:
ACLAMO
Open Hearth, Inc.
Community Action Agency of Delaware County, Inc. (CAADC)
Campaign for Working Families
Cambodian Association of Greater Philadelphia (CAGP)
Greater Philadelphia Community Alliance (GPCA)
YWCA Tri-County Area