What is the PECO Customer Relief Fund?
PECO is offering a one-time assistance program that provides up to a $500 credit toward your electric and/or natural gas bill. It’s designed for people who may not qualify for other programs—but still need help.
PECO CUSTOMER RELIEF FUND FAQ’s
Applications are submitted online only.
Click here to learn more about the program.
Click here if you are ready to apply.
Applications open: August 4, 2025
Deadline: December 31, 2025, or when funds run out—whichever comes first.
This is a common issue! After you create and log into your Submittable account, the form does not automatically open a new page — it stays on the same screen or it may loop you back to the top of where you started.
Here’s what to do:
Make sure you are on this page: https://unitedforimpact.submittable.com/submit/331589/peco-customer-relief-fund-2025
Look for the questions shown in the image below — they mark the start of the form.
Scroll all the way down to the bottom of the page.
The application form is embedded on that same page — it may look like nothing changed, but the form has loaded.
If you see a blue Submit button, click it and make sure you are logged in, the page will refresh and you will see these questions.
You can apply if you:
- Are a PECO residential electric or gas customer
- Have a past-due balance of $2,000 or less (or can pay it down to $2,000)
- Have a household income between 151% and 300% of the Federal Poverty Level (FPL)
- Example: A family of four can earn up to around $96,450 per year and still qualify
- Haven’t received this grant before
- Have no theft-of-service charges on your account in the past 12 months
If approved, you can receive up to a $500 credit on your PECO bill. If you live in Philadelphia, you can choose to have $100 sent to PGW (gas utility) and the remaining $400 go to PECO.
To apply for the PECO Customer Relief Fund, you should have the following ready before starting the application:
- PECO account number
- You must be a current PECO electric and/or gas customer
- Proof of income
Acceptable documents may include:- Pay stubs from the last 30 days
- Most recent tax return (first 2 pages of 1040)
- Social Security, unemployment, or public assistance award letters
- Child support or alimony statements
- Photo ID (for the primary account holder)
- Driver’s license, state-issued ID, or passport
- Proof of address
- A recent utility bill, lease, or official mail showing your name and current address
- Your application is reviewed by United Way
- If approved, a credit up to $500 will be applied to your PECO bill
- You’ll get an email update with your status
- If denied, you may be referred to other programs
Approval times vary, but most applicants hear back within a few weeks. Check your email regularly, including spam/junk folders.
Your bill will show a “Customer Relief Fund” credit once applied. This credit will reduce your overall balance.
Yes! You can still apply for:
- CAP (Customer Assistance Program)
- LIHEAP
- MEAF (Matching Energy Assistance Fund)
- LIURP/LEEP (Weatherization & energy-saving programs)
These programs are separate from the Customer Relief Fund. Click here for more information.
If you are a Bucks County resident and need help or have questions, please contact; Nikki Farrior by email at nikkif@uwbucks.org or by phone at 215-949-1660 ext. 106.
If you are outside of Bucks, partners serving other counties include:
ACLAMO
Open Hearth, Inc.
Community Action Agency of Delaware County, Inc. (CAADC)
Campaign for Working Families
Cambodian Association of Greater Philadelphia (CAGP)
Greater Philadelphia Community Alliance (GPCA)
YWCA Tri-County Area