COVID Resources

March 18th, 2020

Below is a list of essential resources in Bucks County with their current operating statuses for Bucks County residents. We will try to keep this information as up to date as possible.

If you are unsure of where to start, call 211. All you need to do is dial 211, text your zip code to 898211, or visit Our caring resource specialists are here to assist you 24/7, 365, free of charge.

COVID-19 Information

Bucks County COVID-19 Information

The site provides data including the latest number of cases of the virus in Bucks County, news updates, closures and more.

PA COVID-19 Information Information on symptoms and prevention, travel, mitigation, scams, emergency food assistance, mitigation guidance, social distancing and much more is available at Visit for the most up-to-date information regarding COVID-19.    

Helping your Child Deal with the COVID Crisis - UW Bucks Newsletter

As we all navigate this crisis together, you may need some assistance in speaking with your child about the COVID-19 pandemic. Our Pre-K team has compiled information, tips, and recommendations for you to help guide you and your child through this together. Click here to view our newsletters.

Reliable Resource Websites and Phone Numbers: - United Way of PA Nonprofit Resources Hub

Bucks County COVID-19 Behavioral Health Helpline - 215.399.5681 - Mon-Fri, 8:30 am - 4:30 pm

National Suicide Prevention Lifeline - 1.800.273.8255

Unemployment Benefits

The spike in the number of applicants in the Unemployment Compensation system has created longer response times and a large backlog of cases that sometimes take weeks to resolve. A number of services are available online to help resolve some questions regarding the system.

Claimants can check the status of their application online, find answers to frequently asked questions and read tips on how to file an initial claim and more at

Claimants who have filed an initial claim in mid-March who have not received a PIN should contact the Department of Labor and Industry as soon as possible. The same guidance applies to individuals who tried to re-open an existing claim in mid-March and are still listed as “inactive” when they try to file a bi-weekly claim.

Expanded Unemployment

The federal CARES Act provides expanded unemployment benefits of $600 per week to eligible claimants. These payments are in addition to regular benefits provided through the unemployment system. The Department of Labor and Industry reports that these payments should arrive by Wednesday 4/15  for eligible claimants who received their regular payments for the week ending April 4.

Claimants who have not yet received a payment will receive the extra $600 per week in the days following receipt of their first payment. An additional 13 weeks of benefits will be available to claimants who have been affected by the pandemic.

More information on the state’s efforts to implement the provisions of the CARES Act is available on a new website created by the Department of Labor and Industry.

Benefits Available Soon for Contractors, Self-Employed Workers

The CARES Act temporarily makes benefits available to other individuals who are not normally eligible, such as people who are self-employed, independent contractors and gig workers. However, these individuals cannot apply through the current unemployment system; the federal government requires the state to create a new platform to provide these benefits.

The Department of Labor and Industry expects to have the new system up and running within the next two weeks. Claimants will be able to receive backdated payments to January 27 or the first week that they were unable to work due to the coronavirus, whichever is later. More information about the new program is available on the department’s frequently asked questions page.

Unemployment Benefits Extended 13 Weeks 5.19.20

Pennsylvanians who have an expired Unemployment Compensation claim or have exhausted their benefits under an existing claim can receive an additional 13 weeks of payments through the new Pandemic Emergency Unemployment Compensation program. The extended benefits will be available through December 26 for claimants who have exhausted regular benefits.

If a claimant’s benefits have expired, they must submit an application for the extended benefit online or mail a paper application. If an individual has an open claim and exhausts their benefits, the additional 13 weeks will be automatically added to their existing claim. Applicants will receive the same weekly benefit as their regular rate, including the additional $600 per week from the Federal Pandemic Unemployment Compensation program. Benefits will be available retroactive to the benefit week ending April 4.

More information on the program is available here.

Economic Impact Payment information for non-filers

Please see the link below for those who may not have filed a 2018 and/or 2019 tax return. You can use this link to submit banking or address information to which they can receive their economic stimulus payment. This link is just for non-filers. Please check this same site periodically for an additional link for those who may need to update their banking or address information.

Housing Link

The Bucks County Housing Link


About the Housing Link:

If you are facing a housing crisis, or if you are homeless, this is the first number that you should call, and the first step you should take in order to get the housing you need.

What to expect:

The first step is to call the 800 number above and leave a message with a phone number or email address and a brief description of the situation. A Housing Link staff member will call back within 2-4 days depending on call volume and urgency of need. Callers will be interviewed with a twenty question screening tool that will take approximately 15 minutes to complete over the phone. Callers will then be contacted by one of the coordinated assessment center agencies to schedule an in-person appointment at the location nearest to them. For this appointment, which will last approximately one hour, the caller will be asked to bring documentation for program eligibility verification, and will complete a program eligibility assessment as well as a nationally-recognized housing assessment to determine the most appropriate type of assistance for them.



Here for our Heroes


(267-CO 19 YUC)
Monday through Friday 9:00 am - 7:00 pm


Utility Assistance

Major utility providers throughout the state are offering a number of special programs to help customers who are struggling to pay bills due to the coronavirus public health emergency. Payment plans, hardship funds, budget billing and other options are available to help individuals and families during these unprecedented times.

A number of these programs are time-sensitive, so customers should contact their utility providers as soon as possible to find out what assistance programs are available. More information about the different kinds of programs and services to help utility customers is available on the Pennsylvania Public Utility Commission’s website. 

SNAP Guidelines

Updated SNAP Guidelines as of 4-3-2020 Below provides information on SNAP as it relates to Application, re-certification, Able Bodies Adults without Dependents ruling and Pandemic SNAP or “PSNAP.” Application

  • County offices are closed to the public however, state workers are remotely processing applications.
  • Statewide customer service center #1.877.395.8930
  • Folks can call the customer service number to have paper applications mailed to them, report income changes (if they are already receiving benefits and have lost income) and report demographic changes, e.g., address change
  • Folks can also the LIHEAP number at our local assistance office and request a paper application: 215.781.3393. LIHEAP staff are in the local office.
  • If pay-stubs and/or income documentation and or furlough letter is unavailable to the client, the state is willing to take a self-report. If self-report, clients should explain in the note section of the application.
  • All paperwork verification have been lifted –the only verification that the CAO is checking is citizenship.


  • Any client who had paperwork due in March and going forward, those deadlines have been pushed back for 6 months, i.e., if you had paperwork due in March, you deadline now is September. There are no interruptions in benefits during this time.
  • All paperwork verification have been lifted –the only verification that the CAO is checking is citizenship.

Able Bodied Adults without Dependents

  • All work requirements have been lifted; the April 1 deadline has been rescinded.

Pandemic SNAP or PSNAP

  • This proposal addresses the families with kids who are missing school meals.
  • To date, the state has not approved this plan.
SNAP Updates 4.20.20
Bucks County 2-1-1

Feeding your family. Becoming a volunteer. Getting your taxes done. Avoiding eviction. Keeping your heat on. Joining the workforce. Connecting to support groups. Finding a recovery center. Caring for your grandmother. Protecting a friend. 24 hours a day. 7 days a week. 365 days a year. Free, confidential, multilingual information & referrals to Bucks County services. 2-1-1 is a free, easy-to-remember phone number that connects people with important services in their local communities. It can be used for everyday needs and in crisis situations. Every day highly trained 2-1-1 call specialists are available to provide information and referrals to local health and human services. Call (211), text (898-211) or visit 2-1-1 online to connect with a call specialist! Pennsylvanians can now text “PACOVID” to 898-211 to receive text messages with links to vetted sources of factual information. Pennsylvanians can also visit for information on statewide, regional and local resources.

Fresh Connect

During the COVID-19 Crisis, all Fresh Connect sites will remain open and running with a modified pickup. We will continue to offer drive thru service to maintain safety and social distancing.


Any resident of Bucks County who is food insecure can participate.  Registration is on site and no appointment is necessary.  Only one person per income eligible household can participate and eligible families must earn 200% or less of the Federal Poverty Level (FPL). No ID or verification is needed and participation does not affect your government benefits. Please bring your own bags. For non-Bucks County residents, click here for a list of locations in the Delaware Valley where you can participate.


Fresh Connect operates every week, rain or shine, except during severe weather. This includes actual temperatures below 32 degrees or feels like temperatures below 32 degrees, heat advisories or excessive heat warnings, heavy rain or snow, and thunder and lightning storms. It is our obligation to make the safety of our clients, volunteers, and staff our top priority. Closure announcements will be posted on the BCOC website, social media, and on the Fresh Connect phone line no later than 7 AM of the day of the distribution which is being cancelled. Please visit or call 215.345.8175 for Fresh Connect up to date closure information.


Every Tuesday in Warminster: 12 PM - 1PM Every Tuesday Warminster Community Park, 1100 Veterans Way, Warminster, PA 18974 Every Thursday in Ottsville: 11 AM - 12PM Every Thursday Intersection of 611 & 412 (Previously Thompson Auto), Ottsville, PA 18942 Every Friday in Bristol: 12 PM - 1PM Every Friday Lower Bucks Campus of Bucks County Community College, 1304 Veteran's Highway, Bristol, PA 19007 CLICK HERE to view the Fresh Connect Flyer

School District Meals for Students

Please click here for a list of meals provided by Bucks County School Districts.

Upper Bucks County Food Pantries - Please call ahead to confirm hours

Christ’s Cupboard Food Pantry – Open, Drive-thru service, with pre-made packages of food Providence Presbyterian Church 2200 Krammes Rd. (Milford Township) Quakertown, PA 18951 3rd Saturday of Month: 9-11 a.m. FEAST Pantry - Open Christ's Evangelical Lutheran Church One Luther Lane Trumbauersville, PA 18970 215-536-3193 Tuesday: 11 am – 2 pm Thursday: 6 pm - 8 pm 3rd Saturday of month: 11 am – 1 pm Fresh For All – Open, Pick-ups in parking lot Grace Bible Church 423 Main Street, Souderton, PA 18964 Ph: 215-220-1920 Tuesday 1:00 pm - 2:00 pm Heaven's Bounty - Open Quakertown First Church of the Brethren 455 Trumbauersville Road Quakertown, PA 18951 Ph: 215-536-1317 Wednesdays 9:00 am - 1:00 pm Keystone Opportunity Center - Open 104 Main Street Souderton, PA 18964 Ph: 215-723-5430 Tuesday, Wednesday and Thursday 10:00 am - 2:00 pm Thursday nights 5:00 pm - 7:00 pm Souderton School District Only The Lord's Pantry Open, Pickups available, call for information St. John the Baptist Catholic Church 4050 Durham Road (Route 412) Ottsville, PA 18942 Ph: 610-847-2402 Monday 2:00 pm - 5:00 pm Tuesday 9:30 am - 11:30 am Thursday 9:30 am - 1:30 pm The Lord’s Pantry is not open to foot-traffic, in-person meetings or drop-ins. If you need something, please call the parish office who will work to arrange a suitable time for you to pick-up or drop-off in front of the office or Pantry. Pennridge FISH - Open 800 West Chestnut Street Perkasie, PA 18944 Ph: 215-257-7616 Monday and Wednesday 3:00 pm - 5:00 pm Thursday 6:00 pm - 8:00 pm Friday and Saturday 9:00 am - 11:00 am Quakertown Food Pantry - Open 101 B 3rd Street P.O. Box 278 Quakertown, PA 18951 Ph: 215-536-0240 Tuesday 6:00 pm - 8:00 pm Friday 10:00 am - 1:00 pm St. Isidore’s Roman Catholic Church - Closed Food Pantry, Old Parish Office currently closed

Central Bucks County Food Pantries - Please call ahead to confirm hours

Doylestown Food Pantry – Open, call phone number for messages of any closing Bucks County Housing Group 470 Old Dublin Pike Doylestown, PA 18901 Ph: 215-345-4311 ext.101 Sunday 10:30 am - 1:00 pm Wednesday 5:30 pm - 7:00 pm Thursday 10:30 am - 1:30 pm For hours not listed, please call for an appointment. Bux-Mont Christian Church Food Pantry Bux-Mon Christian Church 400 Jacksonville Road Ivyland, PA 18974 215-322-1732 Thursdays 6 - 8 pm Coordinating Council of Health and Welfare Emergency Food Cupboard - Closed Currently closed Jesus Focus Ministry Open, drive-up service Bethanna 1030 Second Street Pike Southampton, PA 18966 Ph: 215-953-2000 Please call 15 minutes prior to arrival. Monday through Friday 9:00 am - 11:30 am Living Hope Community Church  – Open, drive-up service 22 H West Route 313 Perkasie, PA 18944 Ph: 215-249-1133 Friday 11 am - 1 pm Food Larder - Open, drive-up service New Britain Baptist Church 22 East Butler Avenue New Britain, PA 18901 Ph: 215-345-9170 Monday, 9:00 am to Noon Warrington Fellowship Church - Closed Currently closed until March 29th

Lower Bucks County Food Pantries - Please call ahead to confirm hours

Bensalem Presbyterian Church - Open 2826 Bristol Road Bensalem, PA 19020 Ph: 215-757-7800 Wednesday, 10:00 am - 1:00 pm

Bristol Borough Community Action Group, Inc. - Open 99 Wood Street Bristol, PA 19007 Ph: 215-785-3296 Tuesday, Wednesday, and Thursday, 10:00 am - 2:00 pm Friday 10 am - 12:30 pm Orders and signatures are taken verbally outside and delivered to you, no inside service permitted.

Penndel Food Pantry – Open, call phone number for a message of any closings Bucks County Housing Group 349 Durham Road Langhorne, PA 19047 Ph: 215-750-4344 ext. 102 Monday and Wednesday 9:30 am - 12:30 pm Bread of Life Food Pantry - Open Community Baptist Church 225 Radcliffe St. Bristol, PA 19007 267-878-0894 Wednesday: 11:30 am - 1 pm Sunday: 1 pm - 2:15 pm Christ the King Orthodox Church Food Pantry - Open 465 Main Street Tullytown, PA 19007 Ph: 215-945-2886 Call for an appointment Christian Care at Calvary Baptist Church - Closed Currently closed Christian Care at A Church of Living Hope - Open 1271 Maple Avenue Langhorne, PA 19047 267-685-6338 Thursday: 6:30 pm - 8 pm *By appointment only Emergency Relief Association of Lower Bucks County - Open 1700 Woodbourne Road Levittown, PA 19054 Ph: 215-547-1676 Monday 6:00 pm - 8:00 pm Wednesday 10:00 am - 1:00 pm Friday 10:00 am - 1:00 pm Faith Baptist Church - Open 1515 Wister Road Fairless Hills, PA 19030 215-946-7550 Tuesday: 5:00 pm - 6:30 pm Wednesday: 8:30 pm -9:30 pm Sunday: 12:30 pm - 2:00 pm Family Service Association of Bucks County - Open 4 Cornerstone Dr. Langhorne, PA 19047 Ph: 215-757-6916 x226 or x228 Thursdays 9 am - 4 pm Fridays 9 am - 4 pm For emergency food outside of listed hours call 215-757-6916 ext. 225 to discuss other options First United Methodist Church of Bristol 201 Mulberry Street Bristol, PA 19007 Tuesday & Wednesday: 9:30 pm - 1:30 pm Thursday: 6 pm - 8 pm Greater Works Food Pantry - Open Love Fellowship Tabernacle 5918 Hulmeville Road Bensalem, PA 19020 Ph: 215-741-0525 Wednesday 10:00 am - 6:00 pm 2nd Saturday of the month by appointment. Harvest Ministries - Open Cornwells United Methodist Church 2284 Bristol Pike Bensalem, PA 19020 Ph: 215-639-0436 Tuesday, Thursday & Friday 9:00 am - Noon 2nd Wednesday Each Month 6:00 pm - 8:00 pm *During shutdown, food will be pre-bagged, and no paperwork required Lester Bahrt Food Pantry - Closed First United Methodist Church Currently closed Mary's Cupboard - Open Saint Michael the Archangel Church 100 Levittown Parkway Levittown, PA 19054 Ph: 215-949-1991 Monday 1:00 pm - 3:30 pm Wednesday and Friday 9:30 am - 12:30 pm Please call for an appointment or if you need service outside of listed hours Martha’s Choice - Open Fatima Catholic Outreach Center 2915 Street Rd Bensalem, PA 19020 Ph: 215-945-2550 Tuesday and Thursday: 11 am – 2 pm No appointment needed Martha’s Cupboard – Open St. Frances Cabrini 325 South Oxford Valley Road Fairless Hills, PA 19030 Ph: 215-946-4040 Saturday, 11:00 am - 1:00 pm Morrisville Presbyterian Church – Open, prepacked bags of groceries distributed outside 771 N. Pennsylvania Avenue Morrisville, PA 19067 Ph: 215-295-4191 Wednesday 9:00 a.m. - 12:00 p.m. First Tuesday of each month 7:00 p.m. – 8:00 p.m. Morrisville Presbyterian Church pantry recipients must be at or below 185% of the poverty level. No Longer Bound Norton Ave. Baptist Church 5723 Watson & Norton Avenue Bristol, PA 19007 Ph: 215-788-9511 Monday to Thursday 8:30 am - 12:30 pm Salvation Army of Lower Bucks - Open 215 Appletree Drive Levittown, PA 19055 Ph: 215-945-0717 Monday through Friday, 10:00 a.m. - 3:30 p.m. If shut-in or unable to travel call regarding Mobile Pantry option Take-home meals for students available Monday & Wednesday, 11:00 am - 1:00 pm Soulful Blessings Second Baptist Church of Bristol 640 Race Street Bristol, PA 19007 Ph: 215-788-1440 Tuesday 9:00 am - Noon Wednesday and Thursday 4:30 pm - 7:00 pm Tifereth Israel Food Pantry – Open Congregation Tifereth Israel of Lower Bucks County 2909 Bristol Road Bensalem, PA 19020 Ph: 215-752-3468 Tuesday 4:00 p.m. - 5:30 p.m. Please bring I.D. Country Commons Family Center Food Pantry – Open YWCA of Bucks County 3338 Richlieu Road Bensalem, PA 19020 Monday 12:00 pm - 3:00 pm YWCA Grab & Go breakfasts and lunches in partnership with the NDS Feeding Program. With this program families will be able to stock up on 3 breakfasts and 3 lunches for each child. This program is open to all families.

DATE: Every Monday and Wednesday (starting Wednesday, April 15th) TIME: 10 am - 1 pm LOCATION: Country Commons Community Room 3338 Richlieu Road Bensalem PA 19020 WHO: Any family with children can come to get meals! Parents can come to pick up breakfast and lunch for any child under 18. Meals are served Grab & Go style to minimize contact and maintain social distancing. Parents can collect up to 3 days worth of meals per child each visit, and children do not need to be present to collect meals. In addition to the meals, families will receive educational materials and worksheets to help keep students engaged and educated! If you have any questions or would like additional information please contact Kristine Visco at
Mental Health Resources

Feeling anxious? Need help with managing stress, anxiety, drugs or alcohol? Need to talk to someone? Call the Bucks County COVID-19 Behavioral Health Helpline Monday - Friday, 8:30 am - 4:30 pm, at 215-399-5681. No photo description available.   ACES Connection - 9 Ways to Access Your Inner Strength During Traumatic Times Greater Good Science Center - Berkeley - - offering twice weekly stress reduction FB live sessions. Tuesdays and Thursdays from 4 pm to 4:20 pm EDT throughout the COVID-19 situation. Mental Health/Warmline

DHS and Center for Community Resources to offer a 24/7 mental health and crisis support line for people dealing with anxiety or other difficult emotions. Callers will be able to speak with staff who are trained in trauma-informed principles and will listen, assess the person’s needs, triage, and refer to other local supports and professionals as needed.

The Mental Health Support Line can be reached toll-free, 24/7 at 1-855-284-2494.

Bathrooms & Showers for the homeless

Lower Bucks: No photo description available.   Central Bucks No photo description available.   Upper Bucks No photo description available.

Guiding your child and/or teen during social isolation

This guide was provided by Abington Jefferson Health Click here for the flyer. Guiding Your Child and/or Teen During Social Isolation Due To the COVID-19 Outbreak Abington - Jefferson Health’s Community Health Department would like to suggest the following links as a resource to help guide your family through these potentially anxiety provoking times. It is not uncommon in this age of 24-hour news and social media for children to receive incorrect information and thus be feeling afraid or worried. Start by asking your child or teen what they already know and use the following links to correct misinformation as well as help them with their anxiety.  For the youngest ages: A self-care video from PBS:  For teens with anxiety related specifically to this virus:  For all ages, coping with anxiety related specifically to this virus:  A great resource from Jefferson’s pediatric partner, Nemours. How do we describe this virus? How much do we share?  CDC:

Resources Available to Help Businesses, Employees Affected by Coronavirus Mitigation

On Tuesday, Governor Wolf strongly urged nonessential businesses to close in an effort to mitigate the spread for the COVID-19 coronavirus. A number of resources are available to help businesses and employees who are affected by the governor’s coronavirus mitigation measures.

At the request of legislators and business leaders, Governor Wolf has clarified which businesses are considered to be nonessential and would be strongly urged or mandated to close for the next two weeks as a result of his order. That information is available here.

The Department of Community and Economic Development (DCED) is expected to offer loans that could assist businesses affected by COVID-19. Information will be posted to as it becomes available.

The Strategic Early Warning Network, administered by the Department of Labor and Industry, offers resources to help small and medium-sized business, including business planning resources and contingency planning, at

The Pennsylvania Chamber of Business and Industry also has a webpage dedicated to helping businesses deal with coronavirus concerns at

Employees who are unable to work because of COVID-19 may be eligible for Unemployment Compensation or workers’ Compensation. The Department of Labor and Industry offers guidance to employees on this issue at


Photo and License Centers Closed; Expiration Dates Extended

All PennDOT Driver License Centers and Photo License Centers will be closed for at least two weeks, effective March 16. Customers are encouraged to complete all photo ID and vehicle registration renewals, address changes and other PennDOT services online at Mailed products will be delayed until normal operations resume.

As a result of the closures, expiration dates for driver licenses, identification cards, vehicle registrations, and safety and emission inspections scheduled to expire from March 16, 2020 through March 31, 2020 will be extended until April 30, 2020.

The Transportation Safety Administration recently announced that they would continue to accept driver licenses and ID cards that expired after March 1 as a valid form of identification at airport security checkpoints. More details are available at

More information on PennDOT services is available here.

Drug and Alcohol Resources
Drug and Alcohol Resources cont.
Drug and Alcohol Resources cont.

The Council and PRO-ACT Telehealth Services

The Council of Southeast PA has many services for drug and alcohol treatment and our PRO-ACT recovery support services now available online and telephonically:

·    The Referral/Information Line has expanded hours now staffed live from 9:00 am – 9:00 pm M-F (800) 221-6333; Call for Referral/Information about Substance Use Disorder for yourself or a loved one, or to get connected to recovery support services in Bucks, Montgomery, Philadelphia or Chester Counties

·    Southern Bucks Recovery Community Center- Staff are hosting a Recovery Support Group Chat on Zoom from 9:00 am – 9:00 pm M-F This is open to community members to virtually drop in for Recovery Support and/or CRS services by joining at URL: Staff have implemented online groups via Zoom that mirror the group sessions that had been occurring in person at SBRCC prior to the COVID-19 emergency. New referrals for these groups can learn more or register by calling Info Line or joining the Recovery Group Chat on Zoom as described above.

·    Assessment and Treatment Drug Alcohol Assessments Adolescents and Adults Now Offering the following Services through telehealth Outpatient: Individual and Group Therapy for Adults and Individual Therapy for Adolescents. Call 215-230-8715 and press 2. DUI Services: CRN Evaluations (Court Report Network); DUI Assessments; Alcohol Highway Safety School. Call 215-230-8715 and press 1.

·    Case Management Services: Intensive Case Management; MOMS (Mother’s Overcoming Mood Altering Substances – pregnant and post-partum women); Outreach and Family Strengthening programs for Bucks County Children and Youth; TASC – Case Management and Cognitive Skills Group. Call 215-781-3134. Case Management, MOMS and CYS services referrals can be also be emailed to

Guidance on protective services for older adults

The Pennsylvania Department of Aging has released COVID-19 guidance on handling protective services for older adults. This temporary guidance provides operational flexibility to protect older adults and staff during investigative cases while following the ongoing directive from Gov. Tom Wolf to stay home and practice social distancing.


“One of our primary responsibilities at the Department of Aging is to protect older adults from abuse, neglect, exploitation and/or abandonment by investigating suspected cases of abuse quickly and thoroughly,” said Aging Secretary Robert Torres. “During the governor’s COVID-19 mitigation effort, we want to ensure we are reducing the risk of exposure to both the older adult and investigator while ensuring the safety and protection of the older adult.” The guidance addresses how protective services workers can protect themselves and limit contact during each phase of an investigation, from the intake process, to understanding when face-to-face contact is required under the current circumstances, to preparing for an on-site visit when necessary. This guidance will be updated on a recurring basis, as needed, when new information becomes available. Anyone suspecting elder abuse should call the statewide abuse reporting hotline at 1-800-490-8505, which is operational 24/7, 365 days per year. All Department of Aging guidance related to COVID-19 is available here. Visit for the most up-to-date information regarding COVID-19. Learn more about the various programs offered by the Pennsylvania Department of Aging at Article from Lower Bucks Times  

Child care for medical professionals, essential employees and first responders
Child and Adult Protective Services, Domestic Violence and Rape Crisis Programs

Child and Adult Protective Services, Domestic Violence and Rape Crisis Programs are Still Operating During COVID-19 Mitigation The Department of Human Services (DHS) is reminding Pennsylvanians that the state’s outlets to report abuse or neglect, ChildLine and Adult Protective Services, and domestic violence and rape crisis programs are still operational for those who wish to report suspected abuse or neglect or need assistance during COVID-19 mitigation efforts.

DHS encourages all Pennsylvanians to educate themselves on potential signs of abuse (➡️ and make the call to ChildLine if you suspect abuse or neglect. ChildLine is available 24/7 to anyone wishing to report child abuse and general child well-being concerns at 1-800-932-0313 and at Mandated reporters should report online. ChildLine supervisors are constantly monitoring calls and assuring proper response and assignment to county agencies for all incoming reports. ChildLine response will not change because staff are teleworking from their homes. Adult Protective Services protects adults who are 18 to 59 and have a physical or intellectual disability. Reports can be made 24/7 to 1-800-490-8505, and these calls are continuing to be answered and investigated. In addition, domestic violence programs and rape crisis centers continue to provide services to survivors across the state. If you need to find sexual assault crisis services, please call 1-888-772-7227 or visit to be connected with your local rape crisis center. For domestic violence services, please visit or call the National Domestic Violence Hotline at 1-800-799-7233 (SAFE), 1-800-787-3224 (TTY for people who are deaf). If you are unable to speak safely, you can also log onto or text LOVEIS to 22522.

The Pennsylvania Department of Aging has launched an online COVID-19 resource guide to help older adults easily find useful information related to their health, safety and well-being.

The guide is housed on the department’s website under “COVID-19 Resource Guide for Older Adults” (…/covid-guide-for-older-adults.aspx) and provides older adults, their families and caregivers with information on a variety of subjects, including meals, prescriptions, protective services, scams, and how to stay active and connected.

“The Department of Aging’s top priority is to ensure that the needs of older Pennsylvanians are being met. This online guide presents an overview of the resources that can help older adults maintain their health and safety during this critical time,” Aging Secretary Robert Torres said. “Our department will continue to monitor these essential needs and make any changes required in our effort to provide uninterrupted services.”

In addition to the COVID-19 resource guide, the department has offered guidance for aging services to help meet the needs of older Pennsylvanians while maintaining safety. This guidance, along with all of the programs that the Department of Aging provides, can be found here ➡️

Community Resources Compiled by Abington-Jefferson Health

Community Resources

In support of our community benefit initiatives, Abington – Jefferson Health is pleased to provide the following information about available resources in Montgomery and Bucks counties.

Population Health is evolving. The social determinants of health (transportation, economics, jobs, access to care, food and shelter, basic needs and more) are becoming important parts of the healthcare delivery system. We will continue to populate this page with information to help our community.

For more information please click here for resources.

Collaborating States Initiative

Below information compiled by:

As the country and world continue to understand how to navigate the new coronavirus (COVID-19) and the public health implications, CASEL urges continued focus on the social and emotional needs of children and adults. CASEL understands that this is an unprecedented time for state leaders, your teams, and the constituents you serve. We are committed to providing support as you continue to identify ways to support the social, emotional, and academic well-being of your students as they navigate social distancing and school closures, among the other life transitions that are occurring.  

We recognize your difficult work as you continue to support your schools and districts to foster safe, supportive learning environments and positive adult-student relationships (whether they be in-person or virtual) that help students and adults reflect on and process these emotions, discuss and evaluate the news, and learn about and develop strategies for keeping themselves and their communities healthy.

As such, CASEL has created resources for states, districts, educators, and families to help them highlight how SEL can provide support during this challenging time. These resources are found on our webpage here. We will be continuously updating the webpage as more resources become available.

To get you started, we want to share some of the initial policy resources we found (that will also be updated on our webpage). CASEL is particularly underscoring that adult SEL is critically important at this time, as adults have shifting and increased pressures as well as responsibilities in reassuring children. The following resources may be useful in addressing the social and emotional needs of your teams, peers, and others:



·       CDC Guidance for Managing Stress and Anxiety – Tips for supporting adults during a crisis

·       SAMHSA: Coping With Stress During Infectious Disease Outbreaks – Fact sheet on the signs of stress in yourself or others

·       CDC Guidance for Emergency Responders - Tips for taking care of yourself as an “emergency responder” during this time

Team Care

·       SEL Signature Practices Playbook – Protocols for use during team meetings to “check-in” on emotions and set the stage for shared learning and work

·       National Child Traumatic Stress Network: Coping with Stress – For use in supporting your team to support field-based teams

·       Education First: Going Virtual – Tips for use when managing teams online

Policy Specific

·       Education Week - State Education Chiefs on the Coronavirus: What We Need to Know Now

·       Chiefs for Change - Responding to the Coronavirus: What We Are Doing and Resources for Education Systems

·       Education Week Map -  Coronavirus and School Closures

·       Council of Chief State School Officers -  CCSSO Supporting States Amid Coronavirus Outbreak

·       Child Trends - As COVID-19 spreads, most states have laws that address how schools should respond to pandemics

·       Education Commission of the States - Policy Responses and Other Executive Actions to the Coronavirus in Public Schools

·       National League of Cities - Coronavirus Response Resources for Local Leaders


Additional Resources

·       Healthy Minds Program - Training Your Mind Is the Key to Your Emotional Well-being

·       Teaching Tolerance - Speaking Up Against Racism Around the New Coronavirus

·       Pure Edge - Evidence-Based Approaches for Thoughtful Partnerships Curriculum & Training

·       America’s Promise - America’s Promise Alliance Covid-19 Resources




DHS Assists Essential Workers in Finding Child Care Providers 

The Department of Human Services (DHS) recently unveiled a new tool to help essential workers find childcare providers that are permitted to serve the families of essential personnel during the COVID-19 emergency. All licensed child care centers and group child care homes operating outside of a residence have been ordered to close. In order to meet the needs of essential personnel – such as healthcare providers, first responders, and grocery and food service employees – the DHS Office of Child Development and Early Learning is processing waiver requests for centers and group care homes that serve only these families. Information about child care providers that have been granted waivers is available on the DHS website. Family child care homes and group child care homes operated inside a residence may continue to operate at their discretion without a waiver. Information about these providers is available at

Banking and Housing

CARES Act Provides Additional Loss Mitigation Options for FHA-Insured Homeowners - For borrowers experiencing a financial hardship negatively impacting their ability to make on-time mortgage payments due to the COVID-19 national emergency include:

·    Availability of up to six-months of mortgage payment forbearance for affected borrowers and an additional six-month period, if needed

·    New COVID-19 national emergency stand-alone partial claim for eligible borrowers

·    Extends certain due and payable, foreclosure, and claim timeframes for Home Equity Conversion Mortgages (HECM) affected by the COVID-19 national emergency.


Univest Bank and Trust Co - - Find info here regarding the SBA's Paycheck Protection Program (PPP) established under the CARES Act.


What’s been done so far:

  • Cash flow to businesses and consumers: The Fed announced the establishment of a commercial paper facility. This is the most direct action the Fed can take to assist lending to businesses and families. For companies, it means funding day-to-day operation like payroll. For families, it means consumer lending. These also have a positive impact on Money Market Funds. Expect more action by the Fed this week.
  • Suspension of foreclosures and evictions: FHFA and the Trump Administration suspended foreclosures and evictions to prevent homeowners from being removed from their homes during this national emergency.
  • More flexibility for banks to serve consumers: On Mach 17, 2020, federal bank regulatory agencies announced an interim final rule to give banks more flexibility to continue to serve households and businesses in this uncertain time.
  • Credit availability to help job creators: On March 16, 2020, federal bank regulatory agencies released a statement encouraging banks to use the Federal Reserve's "discount window" to ensure the smooth flow of credit to job creators and families.
  • Stimulating the overall economy: On March 15, 2020, the Federal Reserve cut interest rates, bringing the federal funds rate to between 0% and 0.25% to stimulate the economy. This move allows financial institutions to continue to assist with the financing needs of American families and businesses.
Tax Relief

The income tax filing date has been pushed from April 15 to July 15, per an announcement from Treasury Secretary Mnuchin. In the announcement, Mnuchin said that all taxpayers and businesses will have this additional time to file and make payments without interest or penalties.

On March 25th, the IRS released its “People First Initiative,” which is designed to provide relief to taxpayers during the fight against COVID-19. The relief includes postponing certain payments related to installment agreements and offers in compromise. It also includes limiting certain enforcement actions. IRS Commissioner Chuck Rettig noted that the IRS is “temporarily adjusting [its] processes to help people and businesses during these uncertain times.” To determine whether this relief applies to your specific situation, review the IRS guidance here.

This new initiative adds to other recently released updates from the IRS on its efforts to aid taxpayers in response to COVID-19. The IRS released information related to its continuing operations and tips for taxpayers and tax professionals on how best to interact with the agency during the crisis. That information can be found here. Additionally, the IRS developed a Frequently Asked Questions page aimed at addressing taxpayer questions regarding changes to the tax filing and tax payment deadlines. That information can be found here.

Additional tips and resources for taxpayers:

  • Taxpayers should still file their taxes as soon as possible if they expect to receive a refund. Although the tax filing deadline has been extended to July 15, the sooner you file your taxes, the sooner you can receive your refund during as we face this COVID-19 challenge together.
  • Taxpayers are encouraged to file their taxes electronically and use direct deposit if possible. Under current circumstances, this is the fastest way for taxpayers to receive refunds.
  • The Taxpayer Advocate Service (TAS) remains operational at the local level and taxpayers in need of assistance should visit the TAS website here to locate the appropriate local office phone number. Note that TAS has suspended walk-in services and their toll-free centralized number until further notice. Contacting a local office is the most effective way to get assistance at this time.

The IRS is continuing to provide new information for taxpayers related to regulatory changes and agency guidance at its dedicated coronavirus website here.

IRS resource page on Coronavirus Tax Relief:

Small Business Relief

The SBA has administratively declared the state of Pennsylvania as an economic disaster.

• The U.S. Small Business Administration is offering designated states and territories low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Upon a request received from a state’s or territory’s Governor, SBA will issue under its authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, an Economic Injury Disaster Loan declaration.

• Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available to small businesses and private, non-profit organizations in designated areas of a state or territory to help alleviate economic injury caused by the Coronavirus (COVID-19).

• SBA’s Office of Disaster Assistance will coordinate with the state’s or territory’s Governor to submit the request for Economic Injury Disaster Loan assistance.

• Once a declaration is made for designated areas within a state, the information on the application process for Economic Injury Disaster Loan assistance will be made available to all affected communities as well as updated on our website:

• SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance per small business and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.

• These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%.

• SBA offers loans with long-term repayments to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

• SBA’s Economic Injury Disaster Loans are just one piece of the expanded focus of the federal government’s coordinated response, and the SBA is strongly committed to providing the most effective and customer-focused response possible.

• For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail

Comcast Internet Essentials

Click here to view the pdf flyer

Información en Español

Haga clic en el enlace para ver el documento: Hechos de coronavirus

03_24_2020 Coronavirus Fact Sheet translation ESP

Hoja de datos de negocios esenciales

3 25 2020 Essential Businesses Fact Sheet translation ESP Hoja informativa de PPE COVID19 Spanish-COVID19 PPE fact sheet FINAL

COVID-19 Salud Mental

Spanish-Fact Sheet - COVID-19 Mental Health FINAL

Hablando con niños

Spanish-Fact Sheet - Talking to Kids FINAL Hoja informativa de WIC Spanish-WIC Factsheet FINAL

Bucks County and Norristown Vet Centers

Bucks County and Norristown Vet Centers – Steven Roll,, 215.823.4590 (Bucks County) Counseling services are available by phone or teleconference. Any eligible veteran (anyone who served in a war zone, received an Expeditionary Medal, or is a survivor of Military Sexual Trauma) may contact them. Local phone numbers during business hours: Norristown - 215.823.5245; Bristol - 215.823.4590. After hours, there are options to call: Veterans Crisis Line, 1.800.273.8255; Vet Center Call Center, 1.877.927.8387.

Pennsylvania Job Hiring Portal

Pennsylvanians looking for work can now find life-sustaining businesses that are hiring through a new online COVID-19 job portal the Department of Labor & Industry is launched. ➡️…/JobSeek…/COVID19Employment

“Many life-sustaining businesses across Pennsylvania are hiring and this new portal will help connect them with people looking for a job,” said L&I Secretary Jerry Oleksiak. “A top priority of L&I is to provide businesses with access to the workforce they need to maintain their life-sustaining operations and help our workers find jobs, especially during this unprecedented and challenging time.”

People seeking employment can visit and select the green “PA COVID-19 Jobs – Hiring Immediately” job portal banner to see active job openings. Selecting the “Apply Now” button for a listed position will redirect individuals to the employer’s website or email where they can apply directly with the employer and speed up the hiring process.

Life-sustaining businesses can feature their job openings on the portal through an easy to use online form. Businesses must meet the criteria of a life-sustaining business and must have more than 10 job openings .

The PA COVID-19 job portal is updated daily so businesses in need are spotlighted and people searching for employment have the latest job information.

The new COVID-19 job portal is part of the PA CareerLink® system, an effective one-stop shop for Pennsylvania job seekers and employers. Local PA CareerLink® business teams are assisting life-sustaining businesses to ensure their specific hiring needs are met.

Although PA CareerLink® offices across the commonwealth are physically closed to adhere to necessary social distancing measures, the majority of staff are teleworking and providing virtual services to both job seekers and employers.

Grants for Restaurant Workers

Sam Adams - Restaurant Strong Fund - If you have clients/family/friends who are bar/restaurant workers, they can apply for a $1,000 grant. They must have been with their employer for at least 3 months and have worked a minimum of 30 hrs/wk.


Voter Registration
Thank you for your interest in requesting an absentee or mail-in ballot for the upcoming election. You must be a registered voter to submit an application. You may check whether you are registered to vote in Pennsylvania using Find Voter Registration Status.
Please note, if you plan to vote using an absentee or mail-in ballot in the 2020 GENERAL PRIMARY held on 06/02/2020, your completed application must be received in the county office by 5:00 PM on 05/26/2020. The deadline to return your voted absentee or mail-in ballot is 8:00 PM on 06/02/2020.
  • If you’re a voter with a valid PA Driver’s License or PennDOT ID number, you may apply with this online form.
  • If you do not have one of these ID numbers, you will need to download a paper application and mail it to your County Board of Elections. Otherwise, you may visit your local county elections office.
Notice for Military and Overseas Voters: When applying for an absentee ballot, use the federal form. NOTE: You must apply for an absentee or mail-in ballot for each election, unless you qualify for and request permanent status to vote by mail-in ballot.


Online Support Groups

Promoting Positive Learning Climates Online and at Home

Click here to view the list on PA Dept of Education Website This resource list was developed to support educators' and parents' efforts to maintain a positive learning climate while students are physically separated from their teachers and classmates due to the COVID-19 school closures. The resource list is organized by the three elements of a positive learning climate - safety, support, and social & emotional learning - that have been shown to contribute to welcoming schools and support positive youth development.  Since the community impacts of COVID-19 may be similar to what occurs during a natural disaster, many of the resources are specific to the unique needs of children impacted by an infectious disease outbreak or another community trauma.  Please pay careful attention to these resources and use them to inform your interactions with students. Other resources are more generic and can be used flexibly and in combination based upon the specific needs of learners.  

CHIP (Children's Health Insurance Program)
Human Services Announces CHIP to Maintain Enrollment for Families During COVID-19 Crisis
The Department of Human Services (DHS) announced that it is making temporary changes to Pennsylvania’s Children’s Health Insurance Program (CHIP) to keep families enrolled in CHIP for the duration of the public health emergency and to ease access to medical services for children being screened or receiving treatment for COVID-19.

“COVID-19 has created economic challenges for families across Pennsylvania, and we want to be sure that families are able to keep health care coverage to protect themselves and their children during this time. These changes are designed to ease access to CHIP and to keep families enrolled in health insurance during the COVID-19 pandemic,” said DHS Secretary Teresa Miller.

The following changes are in effect for CHIP until the end of the public health emergency:

•Families will not be denied or disenrolled from coverage for administrative or financial reasons. An example of an administrative reason is not being able to provide proof of income.

•Families will not pay a copay for services that are for COVID-19 screening, testing or treatment.

•Families who cannot provide paperwork to verify information on an application or renewal, can provide self-attestation of information by signing the application or renewal.

•Families will be given more time to pay premiums, if needed.

Families still must provide verification of information presented on an application, and are still responsible for copays for services not related to COVID-19. Testing and treatment services related to COVID-19 are covered. Families are also still responsible to pay premiums if applicable.

If a family is unable to pay premiums because of a decrease or loss of income, the family must contact their managed care organization immediately and can request the MCO to perform a “reassessment” because of an income change at any time.

Details on how to apply for CHIP can be found here. ➡️…/Pages/Apply.aspx

The Wolf Administration has previously announced the continued availability of CHIP and Medicaid to families and individuals that meet eligibility requirements, as well as temporary flexibility of requirements for providers of Medicaid and CHIP to ensure availability and access to health care.

Help With Pet Supplies
Food Pantries Distributing Pet Supplies
Help With Prescriptions

FamilyWize makes it easy to save money on prescription drugs. Just show your free card to the pharmacist!


Quakertown Community Outreach - Food and Housing needs

If you or your family are experiencing a hardship due to the COVID stay at home order and loss of employment, PLEASE contact us. We are prioritizing housing and food needs and want to help assist you and your children. Quakertown Community Outreach has been the recipient of a PHL COVID-19 Grant from the United Way to assist those with COVID related struggles specifically. Please reach out to us at with your contact information and reason for reaching out. All information shared is confidential. One of our outreach team members will be in touch ASAP. THANK YOU ! TEAM QCO

Census 2020
Safe Harbor Referrals
LIHEAP Recovery Crisis Program Opens

Low-income families who are struggling with energy costs during the COVID-19 pandemic may qualify for assistance from the new Low-Income Home Energy Assistance Program (LIHEAP) Recovery Crisis Program. The application period opens today and will run through August 31, or until all available funding for the program is spent.

The program will offer a crisis benefit and a supplemental payment made directly to utility companies or fuel providers to help offset costs for home utilities. Funding is available for homeowners and renters who meet income guidelines and maximum benefit will be $800 per household.

Income limits, application information and more information are available here.

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